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Customer Success

Professional Services Consultant

Paid implementation work — customers buy the team to set them up.

the gist

Pro services teams sell and deliver paid implementation, integration, and consulting projects. A separate revenue line from product subscriptions. Common in enterprise SaaS, where customers need help configuring complex systems.

a typical day

Customer scoping call, building a SOW, hands-on configuration work, and a status update with the customer's PM.

you'd like this if…

You like consulting and don't mind billable hours.

curious enough to apply?

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