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SalesAccount Executive (AE)
The one who actually closes the deal.
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Grows existing accounts — upsell, cross-sell, expansion.
Account managers own existing customer relationships from a revenue lens — finding the upsell, the new department to expand into, the new product to attach. Different from CSMs (who own success/adoption), though the lines blur.
QBRs with customers, mapping new buyers in an existing account, partnering with CSM on expansion plays, and forecasting the renewal and upsell.
You're great at long-term relationships and recognize buying signals in passing comments.
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